Frequently Asked Questions
Everything you need to know about shopping with Mint Collectables
How long does shipping take for limited edition pieces?
Standard shipping typically takes 3-5 business days within the continental US. For international orders, please allow 7-14 business days for delivery depending on your location.
What is your return policy for vintage items?
We offer a 14-day return window for all items. Products must be returned in their original condition with all security tags and 'Mint' packaging intact to qualify for a full refund.
How do you verify the authenticity of your apparel?
Every item in our collection undergoes a rigorous multi-point inspection by our in-house experts. We guarantee 100% authenticity on every piece or your money back.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 60 minutes of placement by contacting our support team via live chat.
Do you restock items that are sold out?
Because we specialize in curated collectables and limited runs, many items do not restock. We recommend signing up for our newsletter to receive notifications on new drops and potential restocks.